Refund and Cancellation Policy
Summary
Every report, scan and data product is produced for you when you buy it, and producing it costs us money (data sources, computing and AI processing). That is why paid products are not refundable once they are produced, except when they are defective.
- Defective means: the product was not delivered, does not work for a technical reason, or is materially different from what its page described.
- Report a defect within 7 days of delivery. We first fix it or produce it again. If we cannot, we refund what you paid for that product.
- Subscriptions: cancel at any time and no further period is charged. Periods already started or paid are not refunded, except for a defect as above.
- Setup fees: not refundable once the setup work has started. Where a free check runs before payment and finds nothing to fix, no setup fee is charged at all.
- Changing your mind, or not using what you bought, is not a defect.
- Nothing in this policy removes a right that mandatory consumer law gives you where you live.
Products on this site
| Product | Price | Billing | Rule that applies |
|---|---|---|---|
| AI Conductor Firm (monthly) | $999 | monthly | Cancel any time; started periods not refunded |
| AI Conductor Firm (yearly) | $9,990 | yearly | Cancel any time; started periods not refunded |
| AI Conductor Team (monthly, per seat) | $250 | monthly | Cancel any time; started periods not refunded |
| AI Conductor Team (yearly, per seat) | $2,500 | yearly | Cancel any time; started periods not refunded |
| AI Policy Generator | $99 | one-time | No refund once produced, except a defect |
| CasePage Firm | $149 | monthly | Cancel any time; started periods not refunded |
| CasePage Solo | $49 | monthly | Cancel any time; started periods not refunded |
| FalseEcho Audit (one-time) | $29 | one-time | No refund once produced, except a defect |
| FalseEcho Monitor (monthly) | $149 | monthly | Cancel any time; started periods not refunded |
| FilingWatch Pro (monthly) | $19 | monthly | Cancel any time; started periods not refunded |
| OFAC Sanctions List Watcher (monthly) | $29 | monthly | Cancel any time; started periods not refunded |
| SellerRadar Audit (one-time) | $49 | one-time | No refund once produced, except a defect |
| SellerRadar Monitor (monthly) | $99 | monthly | Cancel any time; started periods not refunded |
| SinceFiled Firm | $49 | monthly | Cancel any time; started periods not refunded |
| SinceFiled Lifetime | $329 | one-time | No refund once produced, except a defect |
| TRACR Standard Forensic Report | $149 | one-time | No refund once produced, except a defect |
| US + Dubai Compliance Rhythm Pack | $29 | one-time | No refund once produced, except a defect |
| US Compliance Rhythm Pack | $19 | one-time | No refund once produced, except a defect |
How to cancel
Card and PayPal subscriptions: cancel in your PayPal account under automatic payments, or write to [email protected] and we will cancel for you. Cancellation takes effect at the end of the current period.
How to request a refund
Write to [email protected] within 7 days of delivery, with the order email and what is defective. We reply within a few business days. Approved refunds go back to the original payment method.
Cryptocurrency payments cannot be reversed on the blockchain; an approved refund is paid in the original currency amount to an address you give us, or by another method we agree, and network fees are deducted.
Chargebacks
Please contact us before opening a dispute with your bank or PayPal; most problems are fixed faster that way.
Changes
The policy in force on your purchase date applies to that purchase. Effective date: 2 October 2026.